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Returns

How Can I Return An Item To The Lug Nut Source?:

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. We do NOT accept returns or issues refunds on items that have been used or test-fitted in any way!
All warranty or defective items returned must come back in the original box or bag. A restocking fee will apply to all returns unless the item is deemed defective. Our restocking fee is 20% of the purchase price. This may be waived if you wish to purchase another item from our store.
All returns must include a copy of the original invoice or are subject of being refused and returned at the customer’s expense. Your must return the item within 30 days of your purchase.

1. Please email info@thelugnutsource.com to request a refund and we will assign you an RMA #.

2. Mail your returned item to:
The Lug Nut Source
ATTN: Returns
3824 Cedar Springs Rd #801-5160
Dallas, TX 75219

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Restocking Fee

All items are subject to a 20% restocking fee; this will be deducted from your refund. We also can not refund the original shipping and handling that you paid on the order. In extreme cases we will work with you to provide the best possible solution regarding your return.

 

Contact us for any questions regarding returns.

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